E Commerce & Governance (IT-504)

notes For RGPV Bhopal AICTE Students

E Commerce & Governance (IT-504) B.Tech RGPV notes AICTE flexible curricula Bachelor of technology

Course Objectives

 Discuss fundamentals of e-commerce, types and applications.
 Evaluate the role of the major types of information systems in a business environment and their relationship to each other
 Assess the impact of the Internet and Internet technology on business electronic commerce and electronic business
 Identify the major e management challenges for building and using information systems and learn how to find appropriate solutions to those challenges.
 Learn strategies for e-commerce, e government, Wireless Application Protocol, WAP technology and electronic payment system


Syllabus

UNIT 1:
Introduction Definition of Electronic Commerce, Brief history of Ecommerce, e, E-Commerce: technology and prospects, incentives for engaging in electronic commerce, needs of E-Commerce, advantages and disadvantages, , Inter Organizational E-Commerce Intra Organizational E-Commerce, and Consumer to Business Electronic Commerce, Architectural framework ,Impact of E-commerce on business, E-Commerce Models.

UNIT 2:
Network Infrastructure for E- Commerce Internet and Intranet based E-commerce- Issues, problems and prospects, Network Infrastructure, Network Access Equipments, Broadband telecommunication (ATM, ISDN, FRAME RELAY). Mobile Commerce: Introduction, Wireless Application Protocol, WAP technology, Mobile Information device. Emerging Client Server Security Threats, firewalls & Network Security.

UNIT 3:
E-Marketplaces, e Procurement and e Payment Systems Define e-Marketplace and Describe their Functions, Explain e-Marketplace types and their features, Describe the various types of auctions and list their characteristics, Discuss the benefits, limitations and impacts of auctions, E-Commerce in the wireless environment, Competition in the DE and impact on industry, Integration and e-Business suits, ERP, eSCM, CRM, e-Procurement definition, processes, methods and benefits , ePayment, Discuss the categories and users of smart cards, Describe payment methods in B2B EC

UNIT 4:
Electronic Payment System Electronic Payments Overview of Electronics payments, Overview, The SET protocol, Payment Gateway, Digital Token based Electronics payment System, magnetic strip card, E-Checks, Smart Cards, Credit Card, Debit Card based EPS, Emerging financial Instruments, Home Banking, Online Banking.

UNIT 5:
e-Government Definition of e-Governments, theoretical background of e-governance, issues in e-governance applications, evolution of e-governance, Implementation, E-Government Services, Challenges and Opportunities, EGovernment Benefits, e-governance models- broadcasting, critical flow, comparative analysis, mobilization and lobbying, interactive services / G2C2G.


NOTES


Books Recommended

1. Ravi Kalakota, Andrew Winston, “Frontiers of Electronic Commerce”, Addison Wesley.
2. Pete Lohsin , John Vacca “Electronic Commerce”, New Age International
3. Goel, Ritendra “E-commerce”, New Age International
4. Laudon, “E-Commerce: Business, Technology, Society”, Pearson Education
5. Bajaj and Nag, “E-Commerce the cutting edge of Business”, TMH
6. Turban, “Electronic Commerce 2004: A Managerial Perspective”, Pearson Education
7. Denieal Amor, “ The E-Business Revolution”, Addision Wesley
8. Diwan, Sharma, “E-Commerce” Excel
9. J. Satyanarayan, “E-government: The science of the possible”, PHI Learning Private Limited
10. C.S.R. Prabhu, “E-governence: concept and case study”, PHI Learning Private Limited


Course Outcomes

Upon successful completion of this course the student will be able to:
 understand the e-business concepts.
 understand the e-business models and infrastructure.
 learn how e-business concepts are applied to different fields, such as: education, banking, tourism and so on.
 will come up with online business ideas and will be motivated to apply what they learned


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